When a buyer is viewing a home, they should feel incredibly comfortable. They don’t want to feel like ean intruder. This is just one of the many reasons the seller shouldn’t be there when their home is being viewed. They should be able to open and look at your closet, without feeling like a thief, or something else uncomfortable. They will need to look under your sofa, look in your medicine cabinets and drawers, and many other things. See: The Worst Things to Say to a Sellers Agent.
Honestly, you should be worried if you have a buyer that doesn’t want to do these things, because that means they aren’t serious about the house. For example, when you’re shopping, if you take the item off the rack to glance at it and put it back, you aren’t serious. It’s when you take it off the hanger, study the fabric, and try it on that you mean business.
If the seller is present, the buyer won’t be able to do these things because they’ll feel uncomfortable with you watching them do it. When the seller is present in front of a buyer in their home, they both are losing. The seller is probably losing a buyer, and the buyer is losing a house that they may have really liked. The buyer never stood a good chance, if you were there. Check out: 14 Steps to a Flawless Open House.
Another reason the seller shouldn’t be there is that they end up talking too much, by accident. It’s in a persons nature to fill uncomfortable silences with noise. And unfortunately, the seller may end up revealing things about the house that the buyer shouldn’t have known about. For example, you might talk about how great the neighbors are. Then, if the room becomes too quiet, you might accidentally throw in a comment about how rude one of them is.
It’s also possible for a seller to damage the buyer’s ego. For example, when a buyer asks questions, the seller could respond in a way that will hurt the sellers feelings. For example, if the seller says “yes, the living room was orange when we moved in, which was god-awful, so we painted over it, thank goodness!” The buyer might have wanted to actually paint the room orange. You never know what you’ll say that might turn them off.
There are not many situations in which it is beneficial for a seller to be present at an open house, or viewing. There is no excuse for a seller to be there. Even if you take the dog for a walk, or go to lunch, it really doesn’t matter where you go. Just don’t be there! For further reading, see: The Dirty Secret About Open Houses – They’re Not For Selling Houses.